IT Consultancy Firms: What to Look For in a Successful Consultant

When seeking IT consultancy firms to help set your business up with the right IT solutions, there are a million and one companies to choose from. But how can you be sure that the firm you choose to assist your business is the right firm for you? How can you even be sure that they know what they’re doing? Here at Tekulus, we have been successfully providing IT consulting solutions to our clients since 2008. With services that cater to every possible aspect of tech solutions, we have the experience and the services that your company deserves.

What IT Consultancy Firms Like Tekulus Should Offer Your Company

As one of the successful IT consultancy firms, we here at Tekulus know what makes IT consultancy firms worth trusting with your company data.

A Successful Track Record

The first thing you should look for in a reputable and reliable IT consultancy firm is a successful track record. Don’t be afraid to ask questions and find out who a company has worked with in the past and how those projects progressed. Were the clients pleased with the work that the firm provided? Were there any obstacles that had to be overcome? Ask a potential firm to provide you with references to previous clients so that you can follow up with them if desired.

Many consultancy firms are more than happy to talk a big game, but if they can’t provide solid proof of their success, you are taking a gamble with your company data and that’s something you can’t afford to do.

They Don’t Fob You Off On Less Experienced Team Members

When pitching their services to you, IT consultancy firms will either get right to the point or they will waste your time. Companies that waste your time certainly don’t value you as a potential client and should not be given the opportunity to serve your company in any way. Companies that take the time to present their company profile to you, provide you with full and complete data on company services, and who don’t leave you with an inexperienced employee to pitch their services are much more preferable.

If you are going to be trusting your company data and reputation in the hands of a consultancy firm, it’s important that that firm value your business as much as you do.

A Reasonable Price Structure

Every company wants to hire the best IT consultancy firms out there, but the truth is that not every company has the budget to do that. So, when your budget is limited, how do you make sure that you are investing in a consulting firm that can get you results while still being in your budget range? It’s important here to weigh out the qualities and services that a company offers compared to their pricing structure. If a consultancy firm overcharges you for minimal services, it’s quite apparent that that company is not working with your company’s best interest in mind.

Look for a consulting firm that offers the services that you are looking for at a price your company can afford. Be suspicious of companies that offer nothing for a steep price and be just as suspicious of companies that offer everything for a price that just doesn’t make sense.

Skilled in Communication

Hiring a consultancy firm means putting your trust in a company to help your own company to set up and use the right IT solutions for your company success. This process requires a lot of communication between employees of your company, heads of your company, and the consultants that you hire. This is why it’s crucial to look for an IT consulting company with good communication skills. Choose a company that converses well with your team, that displays the same business ethics, and that members of your team are happy to work with.

It’s important to feel comfortable with the consulting company that you hire and to feel comfortable with the relationship between that company and your employees. With poor collaboration and poor communication, even the best IT consulting company cannot help you with your tech solutions.

Consider a Company’s Experience

While you should always lean towards hiring an IT consulting firm with experience in your particular business niche, it’s important not to rule out a firm with a wide range of general business experience either. Having experience with a diverse range of business niches can sometimes mean that a consulting company is better equipped to handle adverse situations and can come up with solutions to problems that are outside the box.

Industry-specific knowledge is always a bonus, but given the choice, a wider range of general knowledge and experience in the information technology field can actually be much more beneficial to the growth and success of your business.

Reliable Support Staff

When working with IT consultancy firms, one of the most important factors to consider is the availability of the support staff with that firm. For example, the support staff for a new software you are integrating into your system shouldn’t simply provide basic information and a single walkthrough of that software. They should be dedicated to supporting your staff as they learn to use the software and be available should any questions or concerns arise.

If the support staff of a consultancy firm cannot make themselves available to you while supporting a new software, they are simply not a company worth investing in.

Tired of Looking for IT Consultancy Firms That Meet Your Requirements?

If you’re tired of looking for IT consultancy firms that check all of the boxes, give Tekulus a call today at 510-592-8530. The call is free and with just a few words from you we can even set you up with a free onsite visit to show you why our IT consulting company is the best choice for your business!